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The Dekalb County Water Application form is an essential document for residents seeking water services in Dekalb County, Georgia. This form serves as a gateway for new customers to establish their water service, ensuring they have access to one of life’s most vital resources. It typically requires applicants to provide personal information, including their name, address, and contact details. Additionally, details about the property, such as the type of dwelling and its occupancy status, are also crucial. Applicants may need to supply identification and proof of residency to verify their eligibility. Furthermore, the form often includes sections related to billing preferences and service agreements, which outline the responsibilities of both the water provider and the customer. Completing the application accurately is vital, as it can expedite the process of receiving water services and help avoid any potential delays. Understanding the key components of this form can make the application process smoother and more efficient for everyone involved.

Dekalb County Water Application Preview

CHECKLIST FOR WATER/SEWER SERVICE APPLICATION

OWNERS: Along with the NEW SERVICE application, please provide:

Copy of the Settlement Statement**;

Valid Government Issued picture identification; Completed

Certificate of Compliance or Exemption Form.

Management Agreement; ONLY if you will have your property managed by a third party.

**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.

Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.

Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the

box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.

TENANTS: Along with the NEW SERVICE application please, provide:

*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

First page of lease, which includes owner/tenant information and dates of lease;

Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.

MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:

*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;

*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.

Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.

Valid Government Issued picture identification of the representative of the company that completes the application.

REALTORS: Along with the NEW SERVICE application, pleaseprovide:

Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.

Valid Government Issued picture identification of realtor.

INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:

$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).

Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.

**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.

DeKalb County, Georgia

Utility Customer Operations

774 Jordan Lane, Suite 200

Decatur, Georgia 30033

Phone: (404) 378-4475 Fax: (404)-687-3504

Email: newwaterservice@dekalbcountyga.gov

Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays

APPLICATION FOR WATER/SEWER SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

For Office Use Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Number

 

 

 

 

 

 

 

 

Closing Date/Beginning Lease Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Last, First MI OR Business Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C/O:

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNER

TENANT

 

MANAGEMENT COMPANY

 

 

REALTOR

 

Service Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Street Address)

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(If different than Service Address)

 

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Telephone Number:

 

 

 

 

Cell Phone Number

 

 

 

 

 

 

 

 

Email Address:

 

 

 

 

_ Enroll in E-Billing*:

 

Yes

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number/Tax ID

 

 

 

 

 

 

Driver’s License/ID Number:

 

 

 

 

 

 

Previous Address(If DeKalb County):

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave on at Previous Address:

 

Yes

No – Please disconnect on:

 

 

_

 

 

 

(If DeKalb County)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A non-refundable application fee of twenty dollars ($20) will be added to your first bill.

Residential water accounts are billed on a bi-monthly basis (every two months), and payment by the indicated due date is required to prevent interruption of service. You are responsible for water/sewer service until your account is closed.

I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it

(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip

charge.

UNLOCK METER ONLY

In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to

5 business days to restore water service.

Signature:Date:

***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***

Email

 

Print Form

 

 

 

Common mistakes

  1. Incorrect Account Number: Many applicants enter an incorrect or outdated account number, which can delay processing.

  2. Missing Personal Information: Failing to provide complete personal details, such as a full name or address, leads to confusion and potential rejection of the application.

  3. Incomplete Signature: Some individuals forget to sign the application, which is a crucial step for validation.

  4. Wrong Property Address: Entering an incorrect property address can result in the application being sent to the wrong location.

  5. Omitting Contact Information: Not providing a phone number or email can hinder communication regarding the application status.

  6. Failure to Review Instructions: Skipping the instructions can lead to missing important details required for completion.

  7. Using Incorrect Payment Method: Submitting payment in a form not accepted by the county can delay processing.

  8. Neglecting to Check for Updates: Some applicants do not check for any updates or changes to the application process, which can lead to errors.

  9. Not Keeping a Copy: Failing to keep a copy of the submitted application can make it difficult to track the status later.

  10. Ignoring Deadlines: Missing submission deadlines can result in the application being rejected or delayed.

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Dos and Don'ts

When filling out the Dekalb County Water Application form, it's essential to approach the process with care. Here’s a list of ten things you should and shouldn’t do to ensure your application is completed accurately and efficiently.

  • Do read the instructions carefully before starting.
  • Don’t leave any required fields blank.
  • Do provide accurate and up-to-date information.
  • Don’t use abbreviations unless specified.
  • Do double-check your contact information.
  • Don’t submit the form without reviewing it for errors.
  • Do keep a copy of the completed application for your records.
  • Don’t forget to sign and date the application.
  • Do ask for help if you’re unsure about any part of the form.
  • Don’t ignore deadlines for submission.

By following these guidelines, you can help ensure that your application process is smooth and successful. Take your time, and don’t hesitate to reach out for assistance if needed.

Misconceptions

Understanding the Dekalb County Water Application form can be challenging due to various misconceptions. Here are nine common misunderstandings that people may have:

  1. Anyone can apply for water service.

    In reality, only property owners or authorized agents can submit an application for water service.

  2. The application process is immediate.

    Many believe that once they submit the application, water service will be activated right away. However, it typically takes several days for processing and approval.

  3. All applications are approved.

    This is not true. Applications can be denied for various reasons, such as outstanding debts or incomplete information.

  4. There are no fees associated with the application.

    Some people think the application is free. In fact, there may be fees for processing the application and setting up service.

  5. Only new construction requires an application.

    This misconception overlooks that existing properties needing service transfer or changes also require a new application.

  6. All required documents are optional.

    Some applicants may think they can skip providing necessary documentation. However, missing documents can delay the process or lead to a denial.

  7. The application can be submitted online only.

    While online submission is available, applicants can also submit their forms in person or by mail.

  8. Water service will be activated regardless of prior account history.

    This is a misunderstanding. If an applicant has a history of unpaid bills with the county, service may be denied until those debts are settled.

  9. Once submitted, the application can’t be changed.

    In fact, applicants can update or amend their application if they contact the water department promptly.

Being aware of these misconceptions can help streamline the application process and ensure a smoother experience for all applicants.

Detailed Guide for Using Dekalb County Water Application

Once you have the Dekalb County Water Application form in hand, it's essential to fill it out accurately to ensure a smooth processing experience. After submitting your application, the county will review it, and you may be contacted for further information if needed.

  1. Begin by entering your full name in the designated field.
  2. Provide your current residential address, including city, state, and zip code.
  3. Next, include your phone number and email address for any follow-up communication.
  4. Fill in the property address if different from your residential address.
  5. Indicate the type of service you are applying for (e.g., residential, commercial).
  6. Complete any additional sections regarding property details, such as lot number or subdivision name.
  7. Review the application for accuracy to prevent delays.
  8. Sign and date the application where indicated.
  9. Submit the completed form according to the instructions provided, whether online or by mail.